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Returns & Exchanges
We want you and your pup to be 100% happy with your new accessories. If something isn't quite right, you can return your items within 30 days of delivery provided they are in original, unworn condition.
1
Check Eligibility
Ensure items are hair-free, unwashed, and in their original packaging with all tags attached.
2
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
3
Pack and Ship
Print your prepaid shipping label and securely package your items to prevent damage during transit.
4
Receive Your Refund
Once our team inspects your return, we will process your refund or store credit within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing